Reference

Legal Terms That Work for You

spinberry operates under state-specific requirements, so the terms that apply to your account depend on where you're located and what local law permits.

State-based eligibilityAccount data rightsPayPal, Venmo, Play+ coveredContact path included
spinberry Legal Terms That Work for You
LEGAL CONTACT PATHS

Reach Us on Policy Questions

If something in our terms or account policy isn't clear, or if you need to submit a formal request about your data, these are the channels that route directly to the right team. Live chat handles general account questions; written requests about data or disputes should go through email or our account support form for a documented record.

Team online

Live Chat

Reach the account support team directly through live chat inside your logged-in dashboard. Use this path for term clarifications and account status questions.

Email Support

Send formal data requests, account closure notices, or dispute records to our support email. We respond to written requests with a documented reply for your records.

Account Support Form

Submit structured requests — data access, correction, or deletion — through the form in your account settings. Each submission generates a reference number you can track.

DATA AND SECURITY

How We Handle Your Account and Data

Your account data stays within the scope of what's needed to run the service — identity verification, transaction history, session activity, and communication preferences. We do not sell personal data to third parties. Cookies on spinberry are used for session management and basic site performance; you can adjust non-essential cookie preferences from the settings panel in your browser or account dashboard. Security on your account relies on encrypted login sessions and, where enabled, two-factor authentication via SMS or an authenticator app. We retain your transaction records for as long as state and financial regulations require, and no longer.

Data Retention

We keep transaction records and identity data only as long as state and financial law requires. Once that period ends, data is deleted or anonymized from our systems.

Cookie Policy

Session and performance cookies run by default. Non-essential cookies can be turned off in your browser settings or through the cookie preferences panel in your account dashboard.

Account Security

Login sessions run over encrypted connections. Two-factor authentication is available and can be enabled from your security settings — we encourage you to turn it on.

Data Requests

To access, correct, or delete the data we hold on your account, submit a request through the account support form. We'll confirm receipt and respond within the legally required window.

Common Legal Questions Answered

If something on this page raised a question, these are the ones we hear most often. They cover eligibility, data rights, account closure, and what happens when terms change.

Eligibility depends on your state's current online casino laws. When you register, we verify your location against eligible states. If your state isn't covered, your account won't be activated.

We collect name, address, date of birth, and payment details needed for identity verification and transaction processing. Session and login data are also recorded for security and compliance.

Yes. Submit a data access request through the account support form in your dashboard. We'll confirm the request and return your data summary within the timeframe required by applicable law.

We retain transaction records and identity data for as long as state and financial regulations require. Data outside that mandatory window is deleted or anonymized after your account closes.

We send an email to the address on your account before any updated terms take effect. Continuing to use the account after the effective date counts as acceptance of the revised terms.

Send the details in writing to our support email or use the account support form — both create a documented record. Live chat can escalate urgent cases to the account review team.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.